You have 30 days from the date you RECEIVE your order to request a return for a full refund. This applies to all products whether opened or unopened.
To initiate a return contact our customer service:
📞 (888) 420-5910
✉️ support@premiumhairfashionshop.com
🕐 Mon–Fri, 9AM–6PM ET
We will provide you with return instructions. Please ensure your item is securely packaged to prevent damage during transit.
JaneCore LLC Returns Department
4711 34th St. N. Suite F, St. Petersburg, FL 33714
USA
Once we receive and inspect your return, refunds are processed within 5-7 business days back to your original payment method. Shipping fees are non-refundable. You are responsible for return shipping costs.
You may cancel your order before it ships by contacting us immediately at (888) 420-5910 or support@premiumhairfashionshop.com. Once your order has shipped it cannot be canceled — please use our return process instead.